ThirtySix Software Support
A software product is only as good as the support that accompanies it. That's why ThirtySix Software is committed
to providing you with top notch support for all of your technical questions.
Our support team is available Monday through Friday, 9AM to 5PM EST. We recommend following the steps below
to get in touch with ThirtySix Software support.
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Use your issues database.
If you are an existing ThirtySix Software customer, then we encourage you to use your customer portal and
log your issue in your issues database. Our support team is immediately alerted when an issue is created
or updated in your database, and use of this database will ensure all of your issues and resolutions are
stored in a central location.
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Send us an email.
You can send an email to our support team at support@thirtysix.net.
In your email, be sure to include as much detail as possible regarding your issue. In addition, any sample
documents or screenshots you can include in your message will help with the investigation of your issue.
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Use the form below.
Fill out the form below to send a message directly to our support team. Be sure to provide a valid email
address where you can be reached. And as with any support request, be sure to include as much detail as
possible regarding your issue.